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Duration:20 hours
Cost / group:3.600 €
Cost / person:180 €
(max 20 persons)

Spa sale and promotion techniques

Aimed at the hotel personnel have spa and wellness areas and aims to improve the service techniques in selling services and spa products. It aims to upgrade the service for the spa customers, higher quality customer management, as well as the increase of the spa product sales and services:

  • Technical Sales Services and Products at Spa for the optimization of the spa sales and increased turnover.
  • Create a comprehensive spa menu: body treatments and corresponding products, facial treatments and corresponding products, consumables for the operation of the spa and resale products.
  • Create plans Offers and Events of the spa. Design ideal offers and modes of communication (promotion) of the menu and the spa for a total increase traffic.
  • Customer Service Spa and ensure the quality offered. Interior work protocols for service and customer reception in the cabins, the reception and other spa facilities for maintaining the quality of service.